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DA
PlusPlus

Public Face UK

5.0
(3 reviews)
Woking District, GU22
17 years in business
1 total staff
3 reviews
This pro typically replies within 3 mins

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About Public Face UK

Website Design, Creation, Customisation and Management. Visual Branding: logo and graphic design, print and digital design. Public Face was born out of a passion for strong design and effective communication, which had its roots way back in a love of graphic art and creative writing in Daren's childhood. Going on through employment in software development, print and literature design, website creation, intranet systems and more, the skills have been acquired to match those passions. This business exists to help you get your message across, with minimal friction and maximum cost-effectiveness – so, whatever your digital or print presence needs, try Public Face first. WEBSITE SERVICES: Ground-up design and creation: If you've a new website to create, we can help you right from the start through to launch and beyond. With considerable experience with a wide variety of clients, we'll first get to understand your business or organisation's online needs, then go from there. We can cover all aspects of website creation, including: domain choices, platform (CMS) choices, hosting options, structure, functionality, graphic design, layout, legal compliance, search engine optimisation, training and ongoing support. Design overhauls to existing sites: Maybe your existing site doesn't work well on mobile devices, or you've a new visual branding to apply, or it needs a refresh to improve clarity and ease of use. Whatever the reason or the goal(s), let Public Face partner with you to achieve the change you need. Content changes: Does your site require a new section, a menu reorganisation or other content change, but you don't have the resource in-house right now to carry it out? Talk to us, and see if we can manage it for you. Content Management Systems (CMS) and coding: Our specialism is with WordPress but, having had a broad experience across various CMS platforms, we can help with your site whether it's on another CMS such as Drupal, Wix, Insight, Daisy, or a standalone site using HTML / CSS / JavaScript / PHP. We have the skills to get into the coding for customisations to CMS functions, templates and styling, so that your site looks and behaves how you require. Migration to new platforms / CMS: Maybe you've a static site that needs to move to a Content Management System, or you need to move from one CMS to another. We've experience in doing this kind of work and may well be available to help you get it done. Performance optimisation: If your website's slow in loading, or needs help in retaining visitors, come to Public Face for that help. We have the depth of technical knowledge needed to get your site working well for you and your visitors. Ongoing maintenance and support: A website needs proper maintenance to keep it legally compliant, secure, and well-performing. We won't leave you alone at the end of a website creation project, like other web designers might. We're around and available for ongoing support, technical updates, backups – whatever you need to keep your site working for you. Training: Additionally, we'll provide simple tutorials for carrying out routine updates to your website, so that you're not left dependent on a third party for adding essential content to your site. We're also available for advice if you need an explanation, or instruction for doing something more advanced. DESIGN SERVICES: Logo creation: We offer logo creation, in vector and/or bitmap formats. Website clients sometimes require a strong logo to go with their site and we're happy to oblige – and also to offer logos as a standalone service, for your digital media or print projects. Graphic design: As well as logos, we can design other graphic elements for you – whether for standalone projects or up to a full visual identity. TEXT: Most of our clients have their own textual content for their projects, both digital and in print, but we can also help with refining your text, proofreading, improving readability and removing ambiguity. This can be done as part of a design project with us (web and/or print) or as a standalone service. Honest, reliable, professional, understanding and good value: let Public Face help you with your online image and reputation.

https://publicface.co.uk


Reviews

5.0

3 reviews
5
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4
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3
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2
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1
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Customers told us this pro excelled at communication, work quality, value, and professionalism.

Web Design
David M.'s review on Oct 20, 2020

Public Face have done a fantastic job updating our old, out of date website. We were unable to edit pages and had no clue how to proceed! Daren stepped in and swiftly updated all the technical side in the background and made the website compliant with current requirements. At the same time, he has shown us how we can edit and update the content at our leisure. Daren’s service was exemplary, swiftly dealing with our technical issues, recommending upgrades to the site that we needed, and giving us the confidence to manage the site content – always with the knowledge of having a responsive professional in the background when we get stuck!

Reply from Daren Allder from Public Face UK
Oct 20, 2020

Thank you David. I was glad to help out, as ever!


Web Design
Sadie P.'s review on Oct 20, 2020

“My original site was slow and clunky but Daren worked tirelessly to make it the best it could be. He completely took all the stress off my hands and even communicated with my website host directly, which meant I didn’t have to be involved at all. “Daren’s knowledge and skills are excellent: he certainly understands the complex world of web design. Daren worked long hours to make sure every problem was resolved. I would definitely recommend Public Face and I will be using them again very soon.” – Sadie Pizzey, Sadie Pizzey Interiors sadiepizzeyinteriors.com

Reply from Daren Allder from Public Face UK
Oct 20, 2020

Thank you for this review, Sadie. I was pleased to be able to help you get your site running more efficiently, and to speak directly with your site’s hosts to help resolve some of the issues.


Web Design
Pete S.'s review on Oct 20, 2020

We recently engaged Public Face to build our website and redesign our company logo. Daren worked with us throughout the process and took time to understand our needs and what we wanted to achieve. The result? A modern, fresh-looking website that we’re really proud of with a striking, eye-catching logo. We highly recommend Public Face for anyone seeking to create or strengthen their online presence.

Reply from Daren Allder from Public Face UK
Oct 20, 2020

It was a pleasure to work with Pete on Studio 44 Media's website and logo this year. We only met once at the start of the project to discuss ideas – COVID-19 changed everything after that – but we were able, via FaceTime and phone to collaborate on the design and details as they developed. I set up the site so that we could both view and amend it, with Pete generally adding content while I provided design and functionality. Thank you for your kind words, Pete: it means a lot that you're proud of your new website.


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Questions & answers

What should customers know about your pricing? (E.g. estimates, discounts, fees, package pricing)
After discussing your requirements, we'll prepare a quote for the work involved. As a small, home-based business, we don't have the overheads of a larger concern, so we're able to pass that advantage on to our clients by offering very competitive pricing.
What process do you go through when starting with a new customer?
We'll look through any brief or information provided by the client and aim to understand what's required. We may draw up a few drafts. Then we'll talk with the client through our understanding and ask any further questions necessary to be certain of the client's needs. From there, we can give a quote and, if hired, get on with the work!
What education or training is most relevant to your work?
Because Public Face offers a full website creation and management service, as well as graphic design for web or print, there are a wide range of skills required to cover what we do, including: - graphic design - customer communication and needs analysis - website creation including coding (HTML, JavaScript, CSS, PHP etc.), design, optimisation, hosting options, SEO, current CMS platforms - documentation and training For Daren, the person behind Public Face, these skills were acquired via a graphic art qualification, a Computer Science (BSc Hons) degree, and over 20 years' experience in website design and management, document design, digital print design and running this small business.
Do you have tips or advice for someone hiring a pro in your line of work?
Work with someone who is responsive, experienced and approachable, and will put energy and time into ensuring they understand what you need. The difference between success and failure is communication, so be sure that you're being listened to. Just as pros like me aim to build a longer term client relationship, it's generally very valuable for the client too: there's a depth of understanding that develops, helping make future projects more efficient and therefore cost-effective.
What questions should customers have ready before speaking to pros about their project?
I don't want to tell you what to ask me! But I would expect that, in our discussion, we would cover obvious items like: the scope of the project; the expected start and end date; who'd be the point(s) of contact; the expected cost.
What are some good examples of past customers?
- Pete Sheath at Studio 44 Media Limited: website design and creation, plus logo creation - Sadie Pizzey Interiors: website troubleshooting for speed optimisation - Patricia Hayselden & Partners: website creation and management
Describe a recent project that went well. Scope? How long did it take?
Sadie Pizzey Interiors: Sadie approached me via a recommendation from another of my clients, as her WordPress site was running abysmally slowly. My job was to troubleshoot for any possible causes and resolve them. The job took a couple of weeks from start to finish, on a part time basis. Multiple problems were uncovered and resolved, in areas including: DNS settings, conflicting and/or unnecessary plugins, PHP version, server and browser caching, minimising redirects, deferral of JavaScript processing, minifying and combining JavaScript and CSS, code and CSS customisations, CDN setup, image optimisation.
How did you first get into this line of work?
I was employed as a software engineer by a UK company of around 100 people, and I approached senior management with a view to starting a project to create the company's first website - using my software and project skills and my enthusiasm for, and experience in, graphic and user interface design. When the company was bought by a global corporation (around 170,000 employees), I moved to the global website team and further developed my skills there, dividing my time with assistance to the marketing department in advertising and literature design. On leaving the corporation to pursue education in a different field, I started my sole trader business, developing and managing websites for a wide range of clients.

Location

Woking District, GU22

The pro travels up to 20 miles from GU22

This pro delivers their service remotely over the phone or internet

You can travel to this pro at GU22


Business hours

Monday

9:00 am to 5:00 pm

Tuesday

9:00 am to 5:00 pm

Wednesday

9:00 am to 5:00 pm

Thursday

9:00 am to 5:00 pm

Friday

9:00 am to 5:00 pm


Contact for price


Select a service

It's free to request a bid. Get multiple bids. Hire the best pro for your needs.

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