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AK

Cleaner Direct Ltd

4.0
(4 reviews)
Barnet, NW7
13 years in business
50 total staff
2 hires on Bidvine
4 reviews
This pro typically replies within 2 hours

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About Cleaner Direct Ltd

Keeping spaces spruced up and looking pristine is essential for greater productivity and comfort. Cleaner Direct is a cleaning company operating in all areas of London, and our attention to detail, competitive pricing policy and customer satisfaction has gained us an enviable reputation in the industry. We offer a range of cleaning services to commercial enterprises and private homes. Our hardworking, trained and detail-oriented cleaning operatives will ensure your space looks tidy and clean after every visit. Our bespoke service is exclusively designed to meet any specific needs, saving time and offering good value for money. Whether you have a pub, a gym, an office block or a private home, we aim to go above and beyond to deliver outstanding results. We offer regular cleaning services on a weekly/bi-weekly basis as well as deep cleaning services after a building project or before you move out. Our company holds Public Liability for up to £5,000,000 and Employer’s Liability Insurance for up to £10,000,000. We are member of BICS –the largest independent professional and educational body within the cleaning industry. Also we are accredited by SAFE-Contractor, a programme which recognises very high standards of health and safety practise amongst UK contractors. With over a decade of service, we ensure nothing but the best in every aspect of our service. We are reliable, trustworthy, and respond quickly to any queries and feedback. Our operatives work with respect to your space and with minimum disruption. We believe in service with a smile and if you’re seeking diligent and dedicated cleaning coming, please get in touch to discuss the next steps of how we can be of service.

www.cleanerdirect.co.uk


Reviews

4.0

4 reviews
5
75%
4
0%
3
0%
2
0%
1
25%
Domestic Cleaning
Karima E.'s review on Aug 15, 2019

Don't use! They always send you a different cleaner, and 4 out of 5 just don't know how to clean or are just lazy! They do 10% of what you ask, phone during their shift , or they just watch you be for hours, instead of working. I've had to go through 6 cleaners only to find 2 ok. Once I found one good one, she disappeared! Some have destroyed my kitchen worktop, some will leave bins full, some will just not clean. Avoid if you don't want headaches. I do a better job myself and it's for free. And their sense of customer service is non existent.

Reply from Asta Kryzanovskyte from Cleaner Direct Ltd
Aug 19, 2019

Hello Karima, I am sorry to hear that you were disappointed with our service. Our records indicate that you had 2 regular cleaners and a replacement cleaner when your regular cleaner ( with whom you were really happy ) went on holiday. The worktop which has been damaged accidentally by one of our cleaner has been repaired and we covered the full cost of damage. It was dealt with this case as an urgent matter and as far as i am aware you were satisfied with the result. We always deal with each complain as soon as it occur . You were unhappy with the replacement cleaner ( you didn't even pay her)and you have asked us in your last e-mail not to contact you and not reply to you. Therefore we respected your decision and we didn't contact you. Once again I am sorry to hear that you were dissatisfied with the service and that we didn't even had a chance to explain you why the replacement cleaner didn't complete the cleaning up to your standards. Customer service


Commercial Cleaning
Bidvine t.'s review on Mar 06, 2019

(This review was taken by Bidvine through email) I want to confirm that my company have been using the cleaning services provided by Cleaner Direct for 12 years. We regularly ask them to carry out End of tenency cleaning for the residential properties we manage and we like their work. They also clean the communal areas of properties we manage and we have positive feedbacks from the residents. During this time the company showed themselves as efficient, reliable, trustworthy and easy to deal with. I have recommended this company to my clients. H. Chan from HY management


Domestic Cleaning
Bidvine T.'s review on Mar 06, 2019

(This review was taken by Bidvine through email) I have had Rita cleaning my apartment and I would like to say what a wonderful job she has done. I leave for work early morning and I return at night and the place is immaculate. She is the best cleaner I have ever had. When Rita was on holiday I had a replacing cleaner from Cleaner Direct, and replacing cleaner was very good as well. I highly recomend Cleaner Direct as they have really experienced and profesional cleaners on their data base. Regards, Tom


Domestic Cleaning
Team B.'s review on Mar 06, 2019

(This review was taken by Bidvine through email) I would like to confirm that we used Cleaner Direct for couple of years now. Glad to have found such a reliable cleaning service. The standards for weekly clean are really good and the customer service team is very helpful- very prompt and flexible. Highly recommended. Simon



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Location

Barnet, NW7

The pro travels up to 15 miles from NW7


Business hours

Monday

7:00 am to 10:00 pm

Tuesday

7:00 am to 10:00 pm

Wednesday

7:00 am to 10:00 pm

Thursday

7:00 am to 10:00 pm

Friday

7:00 am to 10:00 pm

Saturday

7:00 am to 10:00 pm


Contact for price


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