JD

Ace Computer Services

4.2
9 reviews
North London, NW11
20 years in business
55 total staff
13 hires on Bidvine
9 reviews

Contact for price



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About Ace Computer Services

The address you see here is our head office only. We have engineers present all over London, Essex, Herts, Bucks, Surrey and Oxfordshire. So wherever you are, rest assured we can provide a local engineer who is based close to your address. We're available 24/7 every day of the year. We have been fixing software and hardware problems with Macs and PCs for 20 years now. We will fix any problem in your home or office, normally within one hour.We're usually available the same day. So far we've fixed over 15,000 computers, so we've seen it all. Please feel free to reach out, should you have any inquiries.

https://www.pcandmacrepairs.co.uk/

Services


Reviews

4.2

9 reviews
5
67%
4
11%
3
11%
2
0%
1
11%

Data Recovery Service
Patrick R.'s review on Aug 21, 2018

I’ve been using Jon’s services for over 16 years, so I’ve seen a lot of him! He’s a really nice guy: very chatty on a variety of subjects. He certainly knows his stuff when it comes to tech. I look forward to seeing him when he comes to sort out my computer problems. We always have a nice chat about politics and issues of the day! On a professional note, I’d say Jon is without doubt the most honest tradesman I’ve ever dealt with. I always feel he does the job as quickly and cheapyly as possible.Many times he’s fixed a problem in 5-10 minutes.

Data Recovery Service
Rupert F.'s review on Aug 07, 2018

Jon recovered lost data on my Apple Mac and replaced the hard drive. All work done to a high standard and in a timely manner. Very satisfied.

Computer Repair
John F.'s review on Aug 01, 2018

I could not access WiFi on my iMac. He quoted £55 online to sort it out. On arrival he said it was normally £80 but would only charge me £55. Without asking my permission, he added four programs to my computer which made it unusable and charged me £150. The WiFi now worked. The computer itself did not. It took forever to even start, the picture was unstable. It has taken me two days to remove three of the four rogue programs and get the computer back to what it was before. I cannot find the fourth program. He left the computer in an unusable state, installed software I did not ask for without my permission and charged £95 extra to make a working computer slow and almost unusable. Appalling. Untrustworthy. He installed clearly damaging programs without asking me and charged me for them.

Reply from Jon Draper from Ace Computer Services
Aug 07, 2018

This computer was 9 years old and in a complete mess.I installed the programs because he didn't want to spend money on a new hard drive, which would have solved his problem. It was explained beforehand that these programs cannot perform miracles, but they were a decent alteranative solution. In the end the programs couldn't fully fix the drive This customer has nothing to complain about.Our terms and conditions clearly state we cannot be responsible for the results of an attempted repair if the customer won't accept our recommended route.

Computer Repair
Robert M.'s review on May 25, 2018

Jon was excellent. He contacted me swiftly with a quote. Turned up as arranged quickly and completed the laptop repair within 90 minutes. He replaced the drive due to an unrecoverable bios failure and installed new operating software. Jon was very good and I would recommend him.

Network Support Services
David M.'s review on Feb 26, 2018

We are very impressed and so very grateful for the great service and results provided by Jo. Having absolutely despaired as our 3 year old poured a cup of water over our MacBook we were imagining no access for an age and a sky high bill, but neither were the case. Would recommend Jon with no hesitation. Fast and Reasonable Service, with regular appreciated updates.

Computer Repair
Sarah-Jane C.'s review on Feb 25, 2018

Jon was great! He was able to attend on the day of the booking and this was important as I had security issues with email. He resolved everything and I would recommend him.

Computer Repair
Robert G.'s review on Jan 08, 2018

Data Recovery Service
Joanne K.'s review on Aug 31, 2017

I don't know how Jon did it, but he managed to get all my data back from my broken hard drive! And he did it for a quarter of the price other companies quoted me.I now wouldn't use any other company to fix any computer problems.

Computer Repair
Steve j.'s review on Jun 05, 2017

Fantastic service! He came within 60 mins of my phone call and diagnosed the problem very quickly. As a result he fixed my iMac within the first hour, which was amazing. 2 days later he got my data recovered at a price which was far better than other firms had quoted. I recommend this company very highly.


Photos & videos


Location

Golders Green, NW11

The pro travels up to 45 miles from NW11

This pro delivers their service remotely over the phone or internet


Business Hours

Sunday

7:00 am to 11:30 pm

Monday

7:00 am to 11:30 pm

Tuesday

7:00 am to 11:30 pm

Wednesday

7:00 am to 11:30 pm

Thursday

7:00 am to 11:30 pm

Friday

7:00 am to 11:30 pm

Saturday

7:00 am to 11:30 pm


Contact for price



It's free to request a quote. Get multiple quotes. Hire the best pro for your needs.